April 26th – 27th, 2023

Serving You with Excellence

This exclusive event will allow you see all that we have to offer as well as understand your specific needs and challenges. We will engage in product demonstrations, focus groups, connect with other industry peers and experts, and more. It is an event you don't want to miss.


General Information


ITW Hartness Headquarters
50 Beechtree Blvd.  Greenville, SC  29605


Price to Attend:

You cover your transportation to/from the Hampton Inn Riverplace Hotel. We will cover everything else when you arrive, including meals, transportation, lodging, participation in activities, etc.



Registration Deadline: 

April 19th, 2021




All participants will stay in the heart of downtown Greenville at the Hampton Inn Riverplace and you will be in walking distance of everything that Greenville has to offer.




Customer Summit Agenda

Wednesday April 26th

  • 8:15 am: Pick up from Hampton Inn RiverPlace
  • 8:45 am: Arrive at Hartness
  • 9:00 – 9:30 am: Welcome from our VP/ GM Jeff Miller
  • 9:30 – 12 pm: Plant Tour and Demos
  • 12 – 1 pm: Lunch
  • 1 – 2 pm: R&D Session
  • 2 – 2:15 pm: Break
  • 2:15 - 3:15 pm: Simulation and VR Demo
  • 3:15 - 3:30 pm: Break
  • 3:30 - 4:30 pm: Activity Session
  • 4:30 - 5 pm: Wrap-up
  • 5:00 pm: First bus pick up
  • 5:30 pm: Second bus pick up
  • 7:00 pm: Dinner at Rick Erwin’s West Side Grill (short walk to restaurant from hotel)

Customer Summit Agenda

Thursday April 27th

  • 8:15 am: Pick up from Hampton Inn RiverPlace
  • 8:45 am: Arrival at BMW Performance Center
  • 9:00 am – 1:30 pm: BMW Driving Experience (Lunch Included)
  • 1:30 pm – 2:45 pm: Travel to Sierra Nevada
  • 2:45 pm: Arrive at Sierra Nevada (Asheville, NC)
  • 3:00 pm – 6:30 pm: Tour of Hartness Production Lines, Beer Tasting/ Dinner
  • 6:30 pm: Pick up from Sierra Nevada
  • 7:45 pm: Arrive back at Hampton Inn RiverPlace

Special Events

Join us for lots of fun as we embark on all that Greenville has to offer! Our team has worked diligently to create a one-of-a-kind experience for your visit that will surely make your coworkers jealous. Check out some of the events below that you'll be able to enjoy during your visit with us.


Explore our Facility

Discover how we best serve you with a behind-the-scenes look at our new 234,000 sqft. facility built in 2018. All of our solutions are manufactured and built in house, so take this opportunity to see live demonstrations of all product lines, ask questions, understand our building process, and get a sneak peek into some of our newest innovations.

BMW Performance Center

Open tracks, no speed limits, and BMW sports cars at your disposal. What could be better? During this half day event, you'll get to drive several BMW models, race other attendees and our staff, and enjoy off road adventures.


Sierra Nevada Tour

We will tour the Sierra Nevada Brewery that sits on a sprawling 200-acre campus. Attendees will get to see Hartness machines running in production. After the tour, we will have dinner at the taproom with a full service restaurant and outdoor seating where we can enjoy food and drinks while taking in the beautiful mountain views.


No. You will be responsible for your transportation to and from the hotel on arrival/departure days. We will cover transportation for all events on Wednesday and Thursday.

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