80/20 Front-to-Back Process
Through the 80/20 front-to-back process, ITW Hartness focuses on the 20 percent of its customers who generate 80 percent of its revenues and structures the business around serving and growing relationships with these key customers.
Customer Back Innovation
The company's innovation efforts are "80/20-enabled" as its businesses focus on building relationships with major customers to develop deep knowledge and insight around their key needs and pain points.
Decentralized, Entrepreneurial Culture
ITW's unique culture is a competitive advantage, allowing its divisions to continue thinking and acting like smaller companies. ITW Hartness has significant flexibility within the framework of the ITW Business Model to customize our approach in order to best serve our customers and maximize performance.
To enhance the world's access and affordability of beverage, food, personal and household care products through relentless execution of the One ITW Hartness business model.
One ITW Hartness is the first choice for secondary packaging solutions delivering unprecedented OEE, quality, and service while championing the future of industry 4.0.