An unyielding commitment to customer satisfaction has always been at the core of the Hartness culture. The availability and timely shipment of critical spare parts is an essential piece of our commitment to overall customer satisfaction. Hartness stocks critical spare parts, as well as common wear items for its field installed packaging machines. To expedite the order process, please have the Hartness part number and/or machine serial number on hand when you call. These are found in the machine manual and on the equipment.
Need help identifying a part for your machine? Our parts specialists are available to quickly assist you in the identification and sourcing of all of your parts needs.
Download and complete the Request for Quote (RFQ) below (pdf or excel formats), and email to the parts group: firstname.lastname@example.org
- Call toll free +1 (800) 845-8791 from 7:00 a.m. to 5:00 p.m. (EST) Monday through Friday.
- Reach our main office +1 (864) 297-1200 and request the Customer Service-Parts group
- Fax in your orders 24 hours a day to +1 (864) 288-5390