Customer Service

An unyielding commitment to customer satisfaction has always been at the core of our distinct culture. This unique perspective drives our passion for superior customer service and total customer satisfaction. Hartness service professionals are strategically staffed throughout the world, and our service department is available 24 hours a day, 7 days a week and 365 days a year.

Contact Toll Free: 800.845.8791 Tel: 864.297.1200 Fax: 864.288.5390

Office hours Monday - Thursday: 8:00 a.m.-5:30 p.m. Friday: 8:00 a.m.-5:00 p.m.

Parts Customer Service

Toll Free: 800.845.8791
Tel: 864.297.1200
Email: parts@hartness.com

Hartness Latinoamérica Customer Service

vBedolla@hartness.com
+52 (55) 5355-8509

24-Hour Emergency Customer Service

Traditional Equipment
(Packers, Decasers and Laners)
864.444.7402

GlobalShrink 4500 Series
864.304.4097

Robotic and Conveyors
864.901.3597

DYNAC and Hi-Cone
864.270.1860