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Customer Service - Hartness International, Inc


Customer Service
An unyielding commitment to customer satisfaction has always been at the core of the Hartness culture. Hartness is unique in that it has been both a bottler and a supplier of OEM equipment and packaging solutions. This unique perspective drives the Hartness obsession with superior customer service and total customer satisfaction. Hartness service professionals are staffed throughout the world, and the service department is available 24 hours a day, 7 days a week, and 365 days a year.

What Our Customers Are Saying..
"The service and support we received after the sale was great and made this new application a success for both companies".
-Plant Director

"When it comes to service Hartness truly is in a league of their own".
-Bruce Loveless
Project / Maintenance Manager DIAGEO

"Hartness International set the standards for service and support by which we judge all vendors".
-VP Engineering
Soft
Drink Bottler

"Hartness International: good equipment and good people who stand behind their product,
stand behind their word".
-B. Padfield,
Labatt

"Many companies that we have dealt with in the past stop the customer service after the sale but Hartness has been there for us and this means the most to me." -Plant Director

"From the tremendous customer service and pride in craftsmanship to the outstanding response time of the entire Hartness International staff...my experience has been tremendous."
-Director of Packaging
California Winery

"Hartness's innovation, value, and customer service epitomizes what I look for in a project partner".
-Senior Project Engineer
Fortune 100 Beverage company

Contacts

1-800-845-8791
(864) 297-1200

Office Hours
8am - 5:30pm M-Th
8am - 5pm Fri

Customer Service Representatives
David Swanger ext 332
dSwanger@hartness.com

Evelin Henderson ext 149
eHenderson@hartness.com

Tammy Day ext 354
tDay@hartness.com

Jean Watts ext 206
jWatts@hartness.com

Elaine Bartlett ext 207
eBartlett@hartness.com

For international customer service and parts orders contact:
Elizabeth Aguilar ext 104
eAguilar@hartness.com

For Hartness LatinoAmerica customer service and parts orders contact:
Vannessa Bedolla
vBedolla@hartness.com
+52 (55) 5659-9110

Technical Support
Terrell Benjamin
tBenjamin@hartness.com

Geary Abrams
gAbrams@hartness.com

After hours emergency phone number:
(864) 444-7402